If an accident has occurred and help is needed
You can call for help:
- by calling the single emergency call number 1 1 2. Calls are free and can be made from any fixed or mobile phone. You can also initiate a call using the 112 Latvija application;
- by sending a text message. Sending text messages is free of charges. You can also send a text message using the 112 Latvija application. The SMS is structured through the application;
- by making an e-call, or eCall, from the car.
What do you have to say?
If you have an accident and need to call 1 1 2, try to calm down first. Wait for connection to 1 1 2 contact center.
Prepare to answer the following questions:
- give an exact address or describe the scene;
- briefly describe what has happened;
- try to remember everything as accurately as possible about the accident;
- give Your name and telephone number at the request of the dispacher;
- Remember! Don't stop talking first!
Keeps calm and answers to the dispatcher's questions.
Remember!
- Be on call, just in case the dispatcher may need to reconnect with you.
- Specific answers can speed up getting help.
- No question of discpacher is too insignificant.
Remember!
If the 1 1 2 Contact Center discpacher responds that he will connect You to another service, be patient and wait for the connection!